AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether as an internal help desk or an external customer support desk or call center: - Track and manage support issues effectively to ensure customer satisfaction - Allow end users and specialists to share experience through Support Forum. - Keep your customers informed about new product's features through News Engine - Live support Chat gives your customers answers to their questions on the spot in real-time - Make new products versions and documentation always available to right person at right time - Comprehensive Knowledge Base nd procedures - Manage SLA and get reports on support load and performance. A
SupportPortal is a free trial software application from the Helpdesk & Remote PC subcategory, part of the Business category.
The app is currently available in English, Croatian, Czech, Danish, Dutch, French, German, Greek, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Serbian, Serbo-Croatian, Spanish, Swedish, Thai and it was last updated on 2013-11-11. The program can be installed on Linux, Unix, Win2000, WinServer.
SupportPortal (version 3.5.1) has a file size of 2.90 MB and is available for download from our website.
Just click the green Download button above to start. Until now the program was downloaded 146 times.
We already checked that the download link to be safe, however for your own protection we recommend that you scan the downloaded software with your antivirus.